Legalities of voice and telephone call recording - governing bodies

For further information about your current legal position, please contact:

Ofcom

Website: www.ofcom.org.uk

Telephone: 0845 456 3000 or 020 7981 3040

Email: contact@ofcom.org.uk

Fax: 0845 456 3333

Postal Address:
Ofcom Contact Centre,
Riverside House,
2a Southwark Bridge Road,
London,
SE1 9HA

The Ofcom website states:

"The interception, recording and monitoring of telephone calls is governed by a number of different pieces of UK legislation. The requirements must be complied with. The main ones are:

• Regulation of Investigatory Powers Act 2000 ('RIPA')
• Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000 ('LBP Regulations')
• Data Protection Act 1998
• Telecommunications (Data Protection and Privacy) Regulations 1999
• Human Rights Act 1998

Information Commissioner

Website: www.dataprotection.gov.uk

Telephone: 01625 545700

Postal Address:
Wycliffe House,
Water Lane,
Wilmslow,
Cheshire,
SK9 5AF

DTI

The DTI also has other relevant information on their web site or contact them direct at:

Telephone: 020 7215 5000

Postal Address:
DTI Enquiry Unit,
1 Victoria Street,
London,
SW1H OET