Step 2 - Choose your recorder
Essentially you have 2 options in the type of recorder you select:
- Desktop Recorder - (For single line or multi-line requirements) - these connect to a single telephone directly
- Centralised/Server Based Recorder - (For multi-line requirements only) - these connect to your switch or extension sockets
Our Introduction to Telephone Recording explains more about the above.
The other main consideration is how many calls you will need to record and whether you will keep them. Your 3 options are as follows:
- Recorders with a 'hard disk' (a set storage capacity is built-in)
- Recorders with storage media (long play cassette, CD, or DVD)
- Recorders that enable you to record directly to your PC or computer network
If you can't decide which of the above suits you Introduction to Telephone Recording will help you.
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