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Telephone Recorders Direct (hereinafter referred to as "TRD" or "we") is committed to respecting your privacy and to complying with applicable data protection and privacy laws.
You can visit our on-line shop website without disclosing any personally identifiable information about yourself. Our Privacy Policy Statement helps you understand how we collect, use and protect your information when you visit our website. You should read this notice in conjunction with our terms & conditions.
Telephone Recorders Direct is the sole owner of any information collected on this site. We will not sell, share, or rent this information to others in ways that differ from what is disclosed in this statement.
Cookies and other non-personally identifiable information
We may use cookies and collect other non-personally identifiable information about your browsing activity. This information may include the pages you browse and products and services viewed or ordered for example. This information helps us to develop our website, providing you with a more enjoyable experience in the future, and helping us deliver better products. We use IP addresses to analyse trends, track user's movement, and to gather broad demographic information not personally identifiable information.
Use of your personal details captured when you buy on-line from TRD
We endeavour to collect and use your personal information only with your knowledge and consent. When you submit personal information by ordering products, or services, from our site, you can be assured that we will only use your personal information where needed to process your order and manage your account.
We will not pass your information onto to any third party or bombard you with marketing materials every week (unless you have opted to receive occasional updates on product offers or our newsletters). You can contact us at anytime to unsubscribe - either emailing us to unsubscribe@telephonerecordersdirect or contacting us by telephone.
If you want to know what information we hold on you
You can write to us at any time to obtain details of the personal information we may hold about you.* Please write to: Telephone Recorders Direct, 462 London Road, Isleworth, Middx TW7 4ED.
Please quote your name and address, approx date of order and details of product ordered. We would be grateful if could also provide brief details of what information you want a copy of (this helps us to more readily locate your data).
We will take all reasonable steps to confirm your identity before providing you with details of any personal information we may hold about you.
*we may charge £10 to cover the administration costs involved.
Children's Guidelines
We ask that minors (under the age of 13) do not submit any personal information to us. We do not knowingly collect personal information from children under the age of 13. If you are a minor, you can only view our public web site. If we learn that we have personal information on a child under the age of 13, we will delete that information from our systems.
Security of your information
When you make a purchase from the Telephone Recorders Direct website you will be automatically directed to a highly secure payments server powered by Worldpay, designed to take payments over the Internet.
Worldpay use a variety of security technologies and procedures to protect your personal information from unauthorized access, use or disclosure. When sensitive personal information is transmitted (such as a credit card number) over the Internet, Worldpay protects this information through the use of state of the art encryption, such as the Secure Socket Layer (SSL) protocol and secure HTTPS (HTTP over SSL) server technology. All computer servers are located in controlled facilities with limited access. All this ensures that personal details you enter will be safe.
TRD reserves the right to amend or modify this Privacy Policy Statement at any time and in response to changes in applicable data protection and privacy legislation. If you have any questions about our statement you can contact us at Telephone Recorders Direct, 462 London Road, Isleworth, Middx TW7 4ED.
Your Personal Information may be used, transferred to or stored in countries outside your own. This privacy policy will apply to such Personal Information whether or not required under the laws of each country.
Monitoring and/or recording of your communications
TRD may record calls made to us in accordance with UK Law, for business purposes of quality control, training or to verify facts given over the telephone.
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